We offer our services to make available the right candidate for the right job. We would like to introduce ourselves as MANGALAM PLACEMENT PVT. LTD.
A well established Mumbai based Organization which has evolved as a Total HR Solutions provider in last 14 YRS. We cater our services to a broad spectrum of various industries.
Job Profile
Administrative Head of the Center
Responsible for the Business targets
Responsible for the brand organization Experience at the Center
Job Description
Business Targets
Implement the Business targets set for the Center
With the BD Team ensure that organization is seen as a brand and there is punctual touch to all the sources of business
Assisting in preparing the annual administrative budget for the center
Ensure cost effective working of the center within the provisos of the laid budget
Relationship Management
Develop and maintain a network with the Medical community in the City
Develop and maintain the TPA network
Act as the PR for the Center in line with the CEO’s office
Customer Delight
Ensuring 24/7 the set standards of Customer Service
Analyzing the Customer Complaints and suggestions and ensuring remedial implementation.
Promote and implement new and existing programs and services to patient and community
Implement the new initiatives in Customer Service and ensure efficacy.
Provide reports on Customer service
Generation and analysis with remedial actions on Customer Service MIS.
Operations
Equipment Maintenance
Ensuring an efficient functioning of the medical and non-medical equipment
Entering and updating the AMC and overseeing the maintenance jobs
Responsible for providing back-ups in the event of break-downs
Security & Safety
Ensuring that the Center Premise is kept safe
Liaising with the security agency to ensure an efficient service.
Periodic night rounds to ensure efficient service
Ensuring security records
Overseeing the storage of gas cylinders as per safety standards laid down by regulatory authority
Ensuring that all fire extinguishers are filled and in proper working condition
Preparation of accident reports
Statutory
Maintenance Statutory records of health department as per health department requirement like hospital registration, birth and death certification, municipal certificates
Bio-waste management as per State Pollution Control Board Registration with IMA, Association of Hospitals etc.
Ensure all other statute compliance for the Center
Process owner for ISO, NABH and any other accreditations.
Housekeeping
Ensuring a clean and hygienic Center.
Liaisoning with the Housekeeping agency to ensure the groomed look for every personnel.
Ensuring minimal Patient complaints pertaining to the Housekeeping needs and attending immediately with a solution.
Nursing
Ensuring 24/7 Nursing staff for the OT and general nursing.
Ensuring the Compliance for the Nursing Staff
Ensuring Maintenance of nursing Records.
Accounts
Supervising Patient Billing
Ensuring a timely Billing process.
Vendor Management
MIS
Timely Generation of the Center MIS
Man Management
Staff Health
Staff health checkup
Ensuring Staff Immunization as per the set norms
Maintenance of the health records
Ensure staff counseling as and when needed
Training
Co-ordinating the training initiatives for all the positions
Ensuring the maintenance of TNA and training records
Being part of the evaluation of the training
Staff Evaluation
Ensuring timely and fair evaluations for every position
Responsible for collating the incentives of all the positions and preparing a report
Responsible for the growth path of the non-medical and nursing staff
Candidate Profile
Job Title: Center Head
Reporting to : COO
Line reporting to individual line functions at the Corporate Office.
Qualification : MBA in Hospital Administration
Experience : Relevant 10 years
Location: Hyderabad / Amritsar
Duty hours: Monday to Saturday as per the working schedule of the Center
Salary Rs 6,00,000 PA - Rs 7,00,000 PA
Job Industry - Medical / Healthcare / Hospital
Contact - Darshana
Contact No 022 40209621
Contact Email darshana.s@mangalamjobs.com
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