We have an urgent requirement for Service Helpdesk (Voice). You will be a permanent Employee for Magna Infotech & will be deployed at Mphasis, Mumbai..
Who got experience working with Sutherland , sitel, hsbc,dell as tech support associate please send me your updated resume the
Our minimum package is 1.8 lacks and it differs for experienced candidates
The mail id where you need to drop your Updated resume is jaruna@magan.in
Job Description:
Handling inbound calls for Client
Includes voice technical support to client
Includes Email Support to cater requests.
Provide L2 support for Service Desk, Incident Management
Being in an ITO, have a direct interaction with customers.
Troubleshoot issues related to applications (like MS Office, MS Outlook etc).
Supporting the Employees of HP in the US with thier hardware and software related issues such as VPN, Routers,Modems,Incident Management and all kinds of softwares that the Company uses
Work on the ticketing tool
Desired Candidate Profile
Should be flexible to work in Night & Rotational shifts
Excellent communication skills
Any Graduate/Post graduate
Experience: 0-2yrs
NP: 1week-15days
The candidates who are ready to attend the F2F Interview on Fri & Sat (7th May’10 or 8th May’10) in Mumbai.
Selected candidate will be working with Magna InfoTech at the client end.
If you are interested Please send me your Updated CV on following mail_id:
jaruna@magna.in
About Magna Infotech ----
• Magna InfoTech is a premier provider of IT services to clients worldwide. An associate company of asset based $1 billion Nagarjuna group of companies.
• Magna Infotech is an ISO 9001:2000 certified company that offers unique solution to build, integrate and manage IT systems across a broad spectrum of industry by using a combination of on-site, off-shore methodology.
• It has offices in Europe (UK, France), USA (Danbury, CT) and India (Hyderabad, Bangalore, Pune, Delhi and Kolkata) including its own state of the art development center in Hyderabad.
• We follow onsite-offshore methodology and provide services to end-clients like Toshiba, Saint Gobain, Pitney Bowels, Lucent Technologies and Wipro Technologies.
• We are strategically positioned to cater the requirements of various clients in IT domain. We are the primary SSP (Software Service Provider) to our clients like IBM, HP, Accenture, and iFlex, CSC, Patni and Oracle Corp.
• We are primary vendors to IBM.
For client testimonials please visit www.magna.in
Thanks & Regards
Aruna Jyothi
Magna Infotech Pvt Ltd, Hyderabad
Voice: 040-30687171
E-Mail ID: jaruna@magna.in
Website: www.magna.in
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