Job for phone banking officers for one of the MNC's Bank

Job Title: Phone Banking Executive- Outbound/Inbound Level: Associate/ Assistant Manager

Department: Contact Center Location: Mumbai(Goregaon)

Reporting Relationship: Team Leader – Outbound/Inbound

Job Role

 Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
 Ensure customer “delight†and consistent service experience, including timely resolution of customer queries/issues.
 Outbound phone - tele marketing of Bank Liabilities products - CASA, Fixed Deposits, Mutual Funds etc.

JOB REQUIREMENTS

Skills/Knowledge prerequisites
 Good communication skills
 Eye for details
 Excellent selling skills
 Good command over English
 Customer Orientation
 Working knowledge of computers
 Thorough overall understanding of banking

Educational Qualifications
 Graduate (minimum)

Experience Profile

 At least 6 months of telesales experience in a financial sector

Salary
1 - 1.75 lacs p.a.

If Interested , help me out with your resume else help out with some references, EMAIL ::: sonal.impexnet@gmail.com
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